PRIVACY POLICY

1. SCOPE AND BUSINESS IDENTITY

This Privacy Policy describes how ModdedEv, operating the ModdedEV store at ModdedEV.com (“ModdedEV,” “we,” “us,” or “our”), collects, uses, discloses, and retains personal information when you visit our website, create an account, place an order, request support, submit vehicle information, apply to our affiliate program, or otherwise interact with us.

2. PERSONAL INFORMATION WE COLLECT

The information we collect depends on how you use the store and may include:

• Identifiers and contact details: name, email address, telephone number, billing address, shipping address, account identifiers, and order number.
• Commercial information: products viewed or purchased, cart activity, transaction history, returns, refunds, support history, and preferences.
• Payment information: payment method and transaction status. Full card details are generally processed by Shopify, PayPal, or another payment provider and are not stored by ModdedEV.
• Internet and device information: IP address, browser, device type, cookie identifiers, approximate location, referral source, and interactions with our website or marketing.
• Customer content: messages, reviews, photographs, videos, vehicle year, make, model, trim, measurements, Custom Wheel Studio selections, and other custom-order details you choose to provide.
• Inferences: likely product, vehicle, or marketing preferences derived from your interactions with our store.

3. SOURCES AND PURPOSES

We collect information directly from you, automatically through the website, and from service providers such as Shopify, payment processors, fraud-prevention providers, analytics providers, advertising partners, fulfillment partners, and carriers.

We use it to process payments and orders; provide tracking and customer support; answer fitment questions; evaluate custom requests; prevent fraud; maintain accounts and records; improve products and site performance; measure advertising; send permitted marketing; comply with law; and establish, exercise, or defend legal claims.

4. WHEN WE DISCLOSE INFORMATION

We disclose personal information only as reasonably needed to operate the store and provide requested services. Recipients may include Shopify, payment providers, carriers, warehouses, manufacturers, fulfillment partners, customer-support tools, analytics and advertising providers, fraud-prevention services, professional advisers, government authorities when legally required, and a successor in a permitted business transaction.

Vehicle photos, measurements, and design details may be shared with manufacturing partners when needed to answer a fitment question or evaluate a custom product. Some providers may process information outside your state or country.

5. COOKIES, ANALYTICS, AND ADVERTISING

We and our providers may use cookies, pixels, tags, and similar technologies for essential site functions, security, cart and checkout operation, analytics, attribution, and advertising. Where required, optional technologies are subject to consent or available privacy choices.

ModdedEV does not sell personal information for money. Some analytics or advertising activity may be treated as “sharing” or targeted advertising under certain state privacy laws. Where applicable, you may opt out by sending a privacy request, using available site privacy controls, or enabling Global Privacy Control in a supported browser. We will process recognized signals where legally required and technically supported.

Because there is no uniform industry standard for traditional “Do Not Track” signals, our website may not respond to those signals. Global Privacy Control is treated separately as described above.

6. CALIFORNIA AND OTHER U.S. PRIVACY RIGHTS

Subject to applicable law and available exceptions, residents may have the right to know or access personal information, correct inaccurate information, delete information, receive a portable copy, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal service without unlawful discrimination.

California residents may also request information about certain disclosures of personal information for third parties’ direct-marketing purposes under California Civil Code section 1798.83, where applicable.

To make a request, email Support@moddedev.com with “Privacy Request” in the subject line or use our contact page. Describe the request and provide the email address associated with your account or order. We may verify your identity and, when permitted, ask an authorized agent for proof of authority. We will respond within the period required by applicable law.

7. RETENTION, SECURITY, AND CHILDREN

We retain information for as long as reasonably needed for the purpose collected, including order fulfillment, support, warranties or claims, fraud prevention, accounting, tax, and legal obligations. Retention periods vary by record type.

We use reasonable administrative, technical, and organizational safeguards, but no online system is completely secure. Do not send full card numbers or highly sensitive information through ordinary email or contact forms.

Our store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. CHANGES AND CONTACT

We may update this policy to reflect changes in our practices, providers, or legal obligations. The revised date will appear at the top of this page.